After You Enroll
Seamless Customer Onboarding and Friendly Support
What Happens After You Enroll
Once you become a Community Solar customer, you become a steward for the environment and we become a partner in your home.
Easy Customer Onboarding
You will receive a welcome call and welcome packet to your home with all the important information you need to know - like how to register for our online customer portal.
As Your NRG Community Solar farm is in development, you will receive email updates and communications from us.
Online Customer Portal
Login to your online Customer Portal to manage your account information, track the development of your assigned farm, and once live, monitor the solar energy produced by your subscription and manage your payment options
Once your community solar farm is active and producing solar energy and solar credits, you will start receiving a monthly invoice from NRG for your subscription.
Your solar credits or Net Metering Credits will begin with the first full production period of your Community Solar farm. You can view the credits generated by your subscription in your Customer portal.
The Benefits of Being Our Customer
Dedicated and friendly customer support team
Online account management in your Customer Portal
Auto Pay rewards or bill discounts
Consistent, transparent communication
Solar Farm Development
When you sign up, your local Solar Farm may still be in development. We'll keep you informed as your Solar Farm reaches milestones with the Solar Farm Development Tracker, located in the online Customer Portal .